Four practical revolutions in management : systems for creating unique organizational capability - Shiba, Shoji; Walden, David (Portland, Or. : Productivity Press ; Cambridge, Mass. : Center for Quality of Management; Boca Raton : CRC Press, 2001)
Rev. ed. of: New American TQM, 1993
Bibliografske bilješke i kazalo.
Keywords: poslovni svijet -- teorija upravljanja -- organizacijske promjene