Measuring quality : international guidelines for performance measurement in academic libraries - Poll, Roswitha (K. G. Saur, 1996)
Na spor. nasl. str.: International Federation of Library Associations and Institutions = Fédération internationale des associations de bibliothécaires et des bibliothèques = Internationaler Verband der bibliotekarischen Vereine und Institutionen = Meždunarodnnaja federacija bibliotečnyh associjacij i učreždenij = Federación internacional de asociaciones de bibliotecarios y bibliotecas.