APA stil citiranja

McNeil, B., & Johnson, D. J. (1996). Patron behavior in libraries: Patron behavior in libraries : a handbook of positive approaches to negative situations. Chicago: American Library Association.

Chicago stil citiranja

McNeil, Beth, and Denise J. Johnson. Patron behavior in libraries: Patron behavior in libraries : a handbook of positive approaches to negative situations. Chicago: American Library Association, 1996.

MLA stil citiranja

McNeil, Beth, and Denise J. Johnson. Patron behavior in libraries: Patron behavior in libraries : a handbook of positive approaches to negative situations. Chicago: American Library Association, 1996.