APA stil citiranja

Oakland, J. S. (1994). Total quality management: Total quality management : the route to improving performance (2nd ed.). Oxford: Butterworth-Heineman.

Chicago stil citiranja

Oakland, John S. Total quality management: Total quality management : the route to improving performance. 2nd ed. Oxford: Butterworth-Heineman, 1994.

MLA stil citiranja

Oakland, John S. Total quality management: Total quality management : the route to improving performance. 2nd ed. Oxford: Butterworth-Heineman, 1994.

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