APA stil citiranja

Rampersad, H. K. (2001). Total quality management: Total quality management : an executive guide to continuous improvement : with 62 figures and 42 tables. Berlin [etc.]: Springer.

Chicago stil citiranja

Rampersad, Hubert K. Total quality management: Total quality management : an executive guide to continuous improvement : with 62 figures and 42 tables. Berlin [etc.]: Springer, 2001.

MLA stil citiranja

Rampersad, Hubert K. Total quality management: Total quality management : an executive guide to continuous improvement : with 62 figures and 42 tables. Berlin [etc.]: Springer, 2001.