An empirical study of employee loyalty, service quality, cost reduction and company performance

Autor: Tomic, Ivana, Tesic, Zdravko, Kuzmanović, Bogdan, Tomic, Milos
Matična publikacija: Ekonomska istraživanja (2018)

Adaptive fuzzy model for determining quality assessment services in the supply chain

Autor: Tomašević, Milovan, Ralević, Nebojša, mlađi, Stević, Željko, Marković, Vidan, Tešić, Zdravko
Matična publikacija: Tehnički vjesnik (Strojarski fakultet) (2018)