Laboratory professionals" attitudes towards ISO 15189 2012 accreditation: an anonymous survey of three Croatian accredited medical laboratories

Effective implementation and continual compliance with ISO 15189:2012 require ongoing commitment and active involvement of laboratory staff. Our aim was to assess attitudes regarding accreditation implementation by conducting a survey in three Croatian accredited medical laboratories.An anonymous su...

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Permalink: http://skupni.nsk.hr/Record/nsk.NSK01001163322/Details
Matična publikacija: Biochemia medica (Online)
31 (2021), 2 ; str. 331-341
Glavni autori: Lapić, Ivana (Author), Rogić, Dunja, Ivić, Matea, Tomičević, Marina, Kardum Paro, Mirjana Mariana, Đerek, Lovorka, Alpeza Viman, Ines
Vrsta građe: e-članak
Jezik: eng
Online pristup: https://doi.org/10.11613/BM.2021.020712
Elektronička verzija članka
Elektronička verzija članka
Elektronička verzija članka
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024 7 |2 doi  |a 10.11613/BM.2021.020712 
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040 |a HR-ZaNSK  |b hrv  |c HR-ZaNSK  |e ppiak 
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042 |a croatica 
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080 1 |2 2011 
100 1 |a Lapić, Ivana  |4 aut  |9 HR-ZaNSK 
245 1 0 |a Laboratory professionals" attitudes towards ISO 15189 2012 accreditation: an anonymous survey of three Croatian accredited medical laboratories  |h [Elektronička građa]  |c Ivana Lapić, Dunja Rogić, Matea Ivić, Marina Tomičević, Mirjana Mariana Kardum Paro, Lovorka Đerek, Ines Alpeza Viman. 
300 |b Ilustr. 
504 |a Bibliografija: 
504 |a Summary. 
520 |a Effective implementation and continual compliance with ISO 15189:2012 require ongoing commitment and active involvement of laboratory staff. Our aim was to assess attitudes regarding accreditation implementation by conducting a survey in three Croatian accredited medical laboratories.An anonymous survey consisting of 34 questions was distributed either electronically or in a paper form a week prior to scheduled annual audits. Distributions of answers regarding age, work experience, laboratory workplace, and education level and according to the respective laboratory were compared.The overall response rate was 76% (225/297). Preference towards working in an accredited laboratory and a positive attitude were revealed by 70% and 56% participants, respectively, with better process documentation as the main advantage. Only 14% of responders considered themselves completely familiar with ISO 15189:2012. Total of 68% of responders felt that accreditation increases the usual workload, with excessive paperwork as the main contributor. Half of the responders declared partial agreement that accreditation requirements and expectations were clearly explained and claimed that their suggestions were taken into account only occasionally, which was especially emphasized by technical staff. The vast majority (89%) completely follow the prescribed protocols. Only 27% consider turnaround time monitoring useful. Competence assessment is considered efficient by 41% of responders. The majority (73%) prefer an online audit in times of COVID-19.Despite an overall positive attitude towards accreditation, further efforts are needed in providing better education about ISO 15189:2012 for technical staff and modifying formats of competence assessment, in order to achieve better adherence to ISO 15189:2012 requirements. 
700 1 |a Rogić, Dunja  |4 aut  |9 HR-ZaNSK 
700 1 |a Ivić, Matea  |4 aut  |9 HR-ZaNSK 
700 1 |a Tomičević, Marina  |4 aut  |9 HR-ZaNSK 
700 1 |a Kardum Paro, Mirjana Mariana  |4 aut  |9 HR-ZaNSK 
700 1 |a Đerek, Lovorka  |4 aut  |9 HR-ZaNSK 
700 1 |a Alpeza Viman, Ines  |4 aut  |9 HR-ZaNSK 
773 0 |t Biochemia medica (Online)  |x 1846-7482  |g 31 (2021), 2 ; str. 331-341  |w nsk.(HR-ZaNSK)000655372 
981 |b Be2021 
856 4 0 |u https://doi.org/10.11613/BM.2021.020712 
856 4 0 |u https://www.biochemia-medica.com/en/journal/31/2/10.11613/BM.2021.020712  |y Elektronička verzija članka 
856 4 0 |u https://www.biochemia-medica.com/en/journal/31/2/10.11613/BM.2021.020712/fullArticle  |y Elektronička verzija članka 
856 4 1 |y Digitalna.nsk.hr 
856 4 0 |u https://hrcak.srce.hr/258897  |y Elektronička verzija članka