Internal service quality in hotel industry : conceptualization and measurement

Autor: Gjurašić, Matina
Matična publikacija: Tourism and hospitality management (2019)

The motivation for visiting recreational sports event “Wild league” in water polo

Autor: Sindik, Joško, Gjurašić, Matina
Matična publikacija: Naše more (Dubrovnik) (2017)

Internal market orientation and organizational citizenship behaviour in the hospitality industry : a literature review

Autor: Gjurašić, Matina, Lončarić, Dina
Matična publikacija: Ekonomska misao i praksa (2018)

Does internal marketing foster employee creativity in the hospitality industry? : a conceptual approach

Autor: Gjurašić, Matina, Marković, Suzana, ekonomistica
Matična publikacija: Tourism in South East Europe ... (2017)

COVID-19 : prijetnja i prilika za HR turizam : zbornik radova

Impresum 2021

Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu : doktorski rad = Internal service quality in hotel industry - conceptualization and measurement : doctoral thesis

Impresum 2019