Measuring service performance
| Permalink: | http://skupni.nsk.hr/Record/nsk.NSK01000922301/TOC |
|---|---|
| Glavni autor: | Lisch, Ralf (-) |
| Vrsta građe: | Knjiga |
| Jezik: | eng |
| Impresum: |
Farnham ; Burlington :
Gower,
cop. 2014.
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| Nakladnička cjelina: |
Gower applied business research
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| Predmet: |
Sadržaj:
- Str. [XIII]-XVIII: Service performance and the quality of life / Ansgar Weymann.
- Bilješke uz tekst.