MARC: The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry

Permalink:	http://skupni.nsk.hr/Record/nsk.NSK01001127077/Details
Matična publikacija:	Tourism and hospitality management 25 (2019), 1 ; str. 121-139
Glavni autori:	Padlee, Siti Falindah (Author), Thaw, Cheong Yun, Zulkiffli, Siti Nur 'Atikah
Vrsta građe:	Članak
Jezik:	eng
Predmet:	Hotelijerstvo > Kvaliteta usluga > Zadovoljstvo korisnika > Ponašanje korisnika > Regresijska analiza Malezija
Online pristup:	Elektronička verzija članka


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245	1	4	\|a The relationship between service quality, customer satisfaction and behavioural intentions in the hospitality industry / \|c Siti Falindah Padlee, Cheong Yun Thaw, Siti Nur 'Atikah Zulkiffli.
300			\|b Graf. prikazi.
504			\|a Bibliografija: str. 135-139.
653		0	\|a Hotelijerstvo \|a Kvaliteta usluga \|a Zadovoljstvo korisnika \|a Ponašanje korisnika \|a Regresijska analiza
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773	0		\|t Tourism and hospitality management \|x 1330-7533 \|g 25 (2019), 1 ; str. 121-139 \|w nsk.(HR-ZaNSK)000168490
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