Assessing service quality
| Permalink: | http://skupni.nsk.hr/Record/nsk.NSK01000914123/Similar |
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| Glavni autor: | Hernon, Peter (-) |
| Ostali autori: | Altman, Ellen (-), Dugan, Robert E. |
| Vrsta građe: | Knjiga |
| Jezik: | eng |
| Impresum: |
London :
Facet Puiblishing,
2015.
|
| Izdanje: | 3rd ed |
| Predmet: |
APA stil citiranja
Hernon, P., Altman, E., & Dugan, R. E. (2015). Assessing service quality: Assessing service quality : satisfying the expectations of library customers (3rd ed.). London: Facet Puiblishing.
Chicago stil citiranjaHernon, Peter, Ellen Altman, and Robert E. Dugan. Assessing service quality: Assessing service quality : satisfying the expectations of library customers. 3rd ed. London: Facet Puiblishing, 2015.
MLA stil citiranjaHernon, Peter, Ellen Altman, and Robert E. Dugan. Assessing service quality: Assessing service quality : satisfying the expectations of library customers. 3rd ed. London: Facet Puiblishing, 2015.